To ensure a secure and efficient rental process, please ensure you have all necessary documents ready for presentation at the time of vehicle collection. Please note that failure to provide these original documents will result in the forfeiture of your reservation.

1. Age and Identification Requirements

• Minimum Age: You must be at least 21 years old to rent a motorcycle.

• Local License Holders:

  • Valid physical Philippine Driver's License (with a motorcycle restriction).

  • Original Proof of Billing (e.g., utility bill) OR a valid Company ID.

  • One (1) additional valid government-issued ID.

• Foreign License Holders:

  • Valid physical Foreign Driver's License (must be printed in English, OR accompanied by an official International Driving Permit/IDP).

  • Original Passport showing an official arrival stamp dated within the last 90 days.

2. Payment and Security Deposit

• Full Rental Payment: Must be settled prior to or upon vehicle collection.

• Refundable Security Deposit: A security deposit is required for all rentals. We accept payments via major Credit Cards, GCash, or Maya.

Important Reminders:

• Original Documents: All listed documents must be physically presented on your rental date.

• Verification: Saferide representatives reserve the right to request an additional identification card for security verification purposes.

Your safety is our primary concern. To ensure you have a secure and compliant riding experience, we provide the following:

• Helmet: Every motorcycle rental includes at least one (1) standard DOT/ICC-approved helmet for the rider. If you are traveling with a passenger, please let us know in advance so we can prepare an additional helmet.

• Safety Gear: While we provide the mandatory helmet, we do not provide specialized protective gear such as riding jackets, gloves, or knee pads.

• Recommendation: We strongly recommend that all riders bring their own personal safety gear to ensure the best fit, comfort, and level of protection for their specific riding style and the local conditions.

Important Note: It is the rider's responsibility to ensure that they are wearing appropriate safety equipment throughout the duration of the rental to comply with local traffic laws and ensure personal safety.

To maintain convenience and transparency, we operate on a "Same-Level" (Full-to-Full) fuel policy.

• At Release: Your motorcycle will be released to you with a specific fuel level, typically a full tank.

• Upon Return: We kindly ask that you return the motorcycle with the fuel at the same level as when it was released to you.

• Refueling Fees: Please ensure the unit is returned with the required fuel level to avoid additional refueling service charges.

Pro-Tip: For your convenience, we recommend refueling at the gas station nearest to our hub immediately before returning the unit. This ensures you can provide proof of a full tank and avoid any unnecessary fees.