Terms and Conditions

You Drive

We Drive

Self Drive Terms and Conditions

Welcome to Saferide Car Rental! To ensure a smooth and safe journey in the Philippines, please read our Terms and Conditions. By booking a self-drive vehicle with us, you (the Renter) agree to the following policies. If there are multiple drivers, your obligations are solidary (meaning under Philippine law, the Company can hold any one of the signees fully responsible for the entire agreement).

1. Privacy, Data Protection, & GPS Tracking

Data Privacy: We respect your privacy. In compliance with the Philippine Data Privacy Act of 2012 (R.A. 10173), we only collect the personal information necessary to process your booking, verify your identity, and provide a great experience. We will never share your information with unauthorized third parties.
GPS Tracking: For your safety, asset protection, and legal compliance, our fleet is equipped with GPS tracking. By renting with us, you explicitly consent to the monitoring and recording of the vehicle's location.

2. Reservations, Cancellations, and Refunds To secure your booking, a Reservation Fee ranging from 20% to 100% is required, depending on the vehicle and services chosen.

Refund Policy: Unconsumed rental days or hours are non-refundable. Any finance, bank, or refund processing charges (such as international credit card or wire transfer fees) will be borne by the Renter.
Cancellation Fees: If your travel plans change, the following cancellation fees apply:
- Less than 7 days before rental: 20% of Reservation Fee
- Four (4) days before rental: 50% of Reservation Fee
- Three (3) days or No Show: 100% of Reservation Fee (Full forfeiture)

3. Eligibility & Required Documents Failure to present required documents upon pickup will be treated as a "No Show," resulting in full forfeiture of your reservation fee without refund.

Minimum Age: 21 (Motorcycles); 23 (Cars); 30 (SUVs/Vans).
Physical License Required: A valid physical Driver’s License must be presented. Digital or electronic copies are strictly prohibited.
Philippine-Issued License: You must present the physical license upon pickup.
Foreign-Issued License: You must present an original Passport with an arrival stamp within 90 days (covering the entire rental period). If the license is not in English, an official English translation or an International Driving Permit (IDP) is required.

4. Payments, Security Deposits, & Fuel

Payment: Full rental payment is required upon pickup.
Security Deposit: A deposit ranging from ₱2,000 to ₱35,000 is required upon pickup. A valid Credit Card is strictly required. Foreign-issued license holders who do not have a credit card must contact us in advance for approval. As a limited exception for Philippine-issued license holders only, management may accept Cash, GCash, or Maya, provided the renter submits one (1) original Proof of Billing or Company ID, and one (1) additional valid Government ID.
Fuel Policy (Full-to-Full): The vehicle is supplied with a full tank and must be returned full. Otherwise, refueling costs plus a service surcharge will apply.

5. Rental Duration, Late Returns, & Repossession

The 24-Hour Cycle: Rentals are based on a 24-hour cycle. Extra hours are charged at 1/6 of the daily rate. If you are 6 or more hours late, you will be charged for a full extra day.
Extensions & Legal Warning: If you need to extend your trip, you must request written approval from Saferide. Under Philippine law, failing to return a rental vehicle within 24 hours of your deadline without permission is considered vehicle theft, punishable as Carnapping or Estafa.
Right of Repossession: Saferide reserves the right to terminate the rental and repossess the vehicle at any time, without prior notice and at the Renter’s expense, if the vehicle is found illegally parked, used in violation of these terms, or appears abandoned.

6. Insurance Coverage and Exclusions Our standard in-house insurance provides you with baseline protection. Except in cases of the Company’s gross negligence, liability is strictly limited to ₱100,000 for bodily injury and ₱100,000 for property damage.

Collision Damage Waiver (CDW): Covers damage to the vehicle's body. If the vehicle is damaged, you only pay the Participation Fee (Deductible) based on the vehicle classification below:

Vehicle Classification	CDW Participation Fee (Deductible)
Motorcycles	₱5,000
Small Cars (Sedans/Hatchbacks)	₱10,000
Mid-Size Vehicles (MPVs/Crossovers)	₱20,000
Large SUVs / Vans	₱35,000

Supplemental Liability Insurance (SLI): Covers third-party property damage and bodily injury up to ₱100,000.
Personal Accident Insurance (PAI): Covers accidental injury or death up to ₱50,000 per person (up to the vehicle's seating capacity). Note: PAI is not available for motorcycles.
Strict Exclusions & Acts of Nature: Our standard CDW does not cover tires, the undercarriage, glass/windscreens, interior damage, or personal belongings. If the vehicle is damaged by a fortuitous event (typhoon/flood), you are still required to pay the CDW Deductible.
Full Coverage Option (RentalCover.com): For total peace of mind—including zero-deductible options and protection for items we specifically exclude (like tires and glass)—you may purchase comprehensive third-party insurance through our partner, RentalCover.com.

7. Your Responsibilities on the Road The Philippine Civil Code requires renters to care for the vehicle with the "diligence of a good father of a family" (Article 1163), treating the car with the highest standard of responsible care.

Accident Protocol: In the event of an accident, you must immediately provide Saferide with a Police Report, a copy of your Driver's License, and your Passport (if foreign). Failure to provide these voids all insurance coverages, making you fully liable for all damages.
Traffic Violations & Impoundment: You are solely responsible for following all traffic laws and paying for fuel, tolls, parking, and traffic tickets. If the vehicle is impounded due to your violation, you are fully liable for all release fees and the daily rental rate for every day the vehicle is out of service.
Damages: You are responsible for paying for tire damage (patches, repairs, replacements) and all vehicle damages if you are found at fault.

8. Prohibited Uses To ensure your safety and protect the vehicle, you must not use the vehicle:

For Inter-Island Travel: Island hopping via RoRo ferry is strictly prohibited without prior written approval from Saferide (marine insurance is required).
In Flooded Areas: You are fully liable for any engine or water damage caused by driving through flooded roads.
Off-Road: Driving on beaches or in areas with high water levels is prohibited.
Hazardous/Foul Items: Using the vehicle for commercial transport, towing, or carrying foul-smelling items (such as wet seafood or durian). Bringing such items will result in a minimum ₱2,500 detailing and odor-removal penalty.
Unauthorized Driving: Driving under the influence of alcohol/drugs, or allowing unauthorized persons to drive.

9. Breakdowns and Roadside Assistance

Assistance: We offer 24/7 roadside assistance within a 30 km radius of the rental branch. Fees apply if you are outside this radius or if the callout is due to user error (e.g., locking keys inside).
Repairs: Do not attempt to repair the vehicle or replace parts without our written approval. Saferide is not responsible for indirect costs (such as missed flights) due to mechanical delays.

10. Personal Belongings

Saferide is not responsible for lost or stolen personal items left in the vehicle.

11. Disputes and Late Payments

Late Payments: Unpaid balances will incur an interest rate of 1.5% per month (18% per annum).
Legal Action & Venue: If legal action is required, the Renter agrees to pay 20% of the amount due for attorney’s fees (minimum ₱10,000) plus court costs. Any legal disputes shall be filed exclusively in the proper courts of the city or municipality where the vehicle was rented, to the exclusion of all other courts.

With Driver & Tours Terms and Conditions

Welcome to Saferide Car Rental! To ensure a smooth and safe journey in the Philippines, please read our Terms and Conditions. By booking a chauffeur-driven vehicle or tour with us, you (the Renter) agree to the following policies. If there are multiple passengers, the lead Renter's obligations under this agreement are solidary (meaning under Philippine law, the Company can hold the signee fully responsible for the entire agreement).

1. Privacy, Data Protection, & GPS Tracking

Data Privacy: We respect your privacy. In compliance with the Philippine Data Privacy Act of 2012 (R.A. 10173), we only collect the personal information necessary to process your booking, verify your identity, and provide a great experience. We will never share your information with unauthorized third parties.
GPS Tracking: For your safety, asset protection, and legal compliance, our fleet is equipped with GPS tracking. By renting with us, you explicitly consent to the monitoring and recording of the vehicle's location during your trip.

2. Reservations, Cancellations, and Refunds To secure your booking, a Reservation Fee ranging from 20% to 100% is required, depending on the vehicle and services chosen.

Refund Policy: Unconsumed rental days or hours are non-refundable. Any finance, bank, or refund processing charges (such as international credit card or wire transfer fees) will be borne by the Renter.
Cancellation Fees: If your travel plans change, the following cancellation fees apply:
- Less than 7 days before rental: 20% of Reservation Fee
- Four (4) days before rental: 50% of Reservation Fee
- Three (3) days or No Show: 100% of Reservation Fee (Full forfeiture)

3. Service Hours and Extensions

Rental Period: Your service time starts exactly upon boarding or 30 minutes after your scheduled pickup time, whichever comes first. The standard service duration (e.g., 10 hours) is indicated on your specific booking or vehicle product page.
Extensions: Any use of the vehicle and driver beyond the booked hours will automatically incur an hourly Extended Service Fee, as specified on the product page.

4. Inclusions and Extra Costs

Exclusions: Unless you explicitly booked an "All-In" package, the Renter is responsible for paying all toll fees, parking fees, and any extra fuel required for route deviations outside the agreed itinerary.
Driver Meals & Lodging: Providing meals for your driver is highly appreciated but entirely optional. However, if your itinerary requires an overnight stay outside the driver's base city, the Renter must either provide safe driver accommodation or pay the standard Overnight Lodging Fee specified on the product page.

5. Safety, Routing, and Capacity

Strict Compliance: In accordance with the Seat Belts Use Act of 1999 (R.A. 8750), all passengers must wear seatbelts at all times. Vehicle passenger and luggage capacities are strictly limited to the manufacturer’s safe specifications and cannot be exceeded.
Driver Authority: For your absolute safety, our chauffeurs have the final authority on routing. They reserve the right to refuse to drive through flooded, unpaved, or visibly hazardous areas. Furthermore, Renters may not instruct, pressure, or incentivize drivers to break any Philippine traffic laws.

6. Insurance & Activity Exclusions Because a Saferide employee is operating the vehicle, you do not need to purchase Collision Damage Waiver (CDW) or third-party vehicle insurance.

Passenger Coverage: The vehicle is fully covered for third-party property damage and includes Personal Accident Insurance (PAI) up to ₱50,000 per passenger.
Important Exclusions: This insurance strictly covers passengers only while actively riding inside the vehicle. It does not cover accidents, injuries, or liabilities that occur outside the vehicle during tours, island hopping, or other availed activities. Personal belongings and luggage left in the vehicle are also not covered.

7. Interior Damage and Cleaning While the Renter is completely free from liability regarding traffic accidents or exterior vehicle damage, the Renter remains fully responsible for the care of the vehicle's interior.

Cleaning Penalties: Deep-cleaning fees (minimum ₱2,500 or as listed on the product page) will be strictly charged for heavy staining, vomiting, smoking/vaping inside the cabin, or bringing foul-smelling items (such as durian or wet seafood).

8. Breakdowns and Delays

In the event of a mechanical breakdown, Saferide will attempt to dispatch a replacement vehicle as quickly as possible.
We are not liable for indirect losses, inconveniences, or consequential damages (such as missed flights, ferry departures, or hotel cancellations) caused by extreme weather, heavy traffic, or mechanical delays.

9. Termination and Indemnification

Zero Tolerance: Saferide reserves the right to terminate the service immediately, without refund, if the Renter or any passenger engages in illegal activities, consumes illegal drugs, or exhibits abusive, threatening, or harassing behavior toward the driver.
Indemnification: The Renter agrees to indemnify and hold Saferide free from any claims, fines, or expenses arising strictly from the Renter's own negligence, illegal acts, or breach of these terms.

10. Disputes and Late Payments

Late Payments: Unpaid balances or extended service fees will incur an interest rate of 1.5% per month (18% per annum).
Legal Action & Venue: We prefer to resolve issues amicably. However, if legal action is required, the Renter agrees to pay 20% of the amount due for attorney’s fees (minimum ₱10,000) plus court costs. Any legal disputes shall be filed exclusively in the proper courts of the city or municipality where the Saferide branch that dispatched the vehicle is located, to the exclusion of all other courts.